Shipping policy

BARROS

SHIPPING POLICY

Last Updated: September 24, 2026

At BARROS, we take care in preparing and shipping every order. Please review the following Shipping Policy before completing your purchase.

1. ORDER PROCESSING

Orders are typically processed and prepared for shipment within 2–5 business days after payment has been successfully received.

Orders may require additional processing time during periods of high order volume, holidays, promotions, or circumstances outside of our reasonable control.

Once your order has shipped, you will receive available tracking information associated with your order.

2. SHIPPING METHODS & DELIVERY TIMES

Available shipping methods and estimated delivery times will be displayed at checkout when applicable.

Delivery times are estimates provided by the shipping carrier and are not guaranteed.

BARROS is not responsible for delays caused by shipping carriers, weather, natural disasters, holidays, customs, mechanical issues, incorrect addresses, or other circumstances outside of our reasonable control.

3. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

BARROS is not responsible for delays, additional shipping costs, failed deliveries, or lost packages resulting from an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping information after placing an order, please contact BARROS as soon as possible. We cannot guarantee that address changes can be made once an order has entered processing or been shipped.

4. TRACKING INFORMATION

Once an order has shipped, tracking information will be provided when available.

Customers are responsible for monitoring the tracking information associated with their order and ensuring that someone is available to receive the package when necessary.

5. LOST, STOLEN, OR MISDELIVERED PACKAGES

Once tracking confirms that a package has been delivered to the shipping address provided at checkout, BARROS is not responsible for packages that are subsequently lost, stolen, or removed from the delivery location.

If a package is marked as delivered but cannot be located, customers should first contact the applicable shipping carrier and verify the delivery location.

For high-value orders, BARROS may require a signature upon delivery.

6. DAMAGED PACKAGES

If your package arrives visibly damaged, please document the condition of the package and its contents with photographs and contact BARROS promptly.

Any reported shipping damage will be reviewed on a case-by-case basis.

7. INTERNATIONAL SHIPPING

If international shipping is offered, customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

International delivery times may vary depending on customs processing and other factors outside of BARROS's control.

8. SHIPPING COSTS

Shipping costs, when applicable, will be displayed during checkout before an order is completed.

Shipping charges may vary depending on the destination, package size, weight, shipping method, and other applicable factors.

9. HIGH-VALUE ORDERS

Due to the nature and value of certain luxury merchandise, BARROS may use additional security measures for selected shipments, including signature confirmation, insurance, or other delivery requirements.

These measures are intended to protect both BARROS and the customer.